Bt broadband update

If we need to contact the manufacturer to get a code, it may take 10 days. BT broadband homes excludes business. Pre-order: Subject to stock availability. Pre-order terms apply, see bt. With Extra Speed, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. These add-ons run on a 30 day rolling contract until you cancel them.

It covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one.

Add-On allowances reset at the start of each billing month. You can only have one data and one minutes Add-On at any one time. So if you buy a MB Add-On 10 days before the date of your next bill, it'll cover the data you use for those days and the previous The add-on renews automatically every month on the date you get your BT Mobile bill, unless you cancel it.

If you don't want your UK Add-On to renew automatically, you'll need to contact us to cancel it before the date of your next BT Mobile bill. You can still carry on using it until the date of your next bill and we won't charge you again.

Any unused allowance won't carry over when your billing month ends. And if you go over your allowance, standard charges will apply. You can have a maximum of one for minutes and one for data at any one time. We won't transfer or refund UK Add-Ons.

They're for your personal use and subject to BT Mobile Service terms and conditions. You will need to have ordered a new BT Mobile plan online during a promotional period and waited 30 days before claiming. Your BT Reward Card could take up to 30 days from claim date to arrive.

On receipt you must activate the card within 3 months via the activation code, which will be sent to you by email to the email address provided with your order. The card is a non-reloadable prepaid card with no cash access ATM or cash back.

Unspent funds which remain on the card after expiry date printed on the card cannot be redeemed. The card cannot be used at any Customer Activated Terminals such as but not limited to pay pump, toll roads, car parks or train ticket terminals , for subscriptions automated periodic payments, to withdraw cash via cashback ATM, foreign exchange bureaus, gambling, or any illegal goods services. The prepaid card offer is open to UK residents only, over the age of Broadband BT Reward Card will be sent to the installation address.

BT Mobile Reward Card will be sent to the address where we delivered your BT Mobile product If you end your agreement for service before the end of the minimum contract period you'll have to pay an early termination charge. You can see details at: bt. All services are subject to BT's standard terms and conditions which are at bt. There is no cash alternative for BT Reward Cards. If a BT Reward Card was offered on the date you placed your order, it will expire 3 months after the date your broadband order was installed or mobile order activated, unless you claim your BT Reward Card.

BT reserves the right to remove the offer at any time. BT Reward Cards are subject to suppliers own terms and conditions. BT Halo Mobile benefits Fastest 4G speed: your actual speed will depend on factors such as your mobile coverage, demand and location. Mobile Handset and SIM prices may change at anytime during the contract. Available to new and existing customers excludes business. Payment is by direct debit and subjective credit status.

Speeds vary by location, coverage, and demand. Accounts must be registered in same name and address. New EE customers only. Consumer plans only. Cannot be used in conjunction with any other offers unless expressly stated.

Offers are non-transferable. From time to time BT Broadband customers will be able to access EE deals that are not available to any other customers. Discount applied after any other valid offer on the monthly price of the EE plan only — excludes upfront device cost, out of bundle call charges and all other costs.

Discount applied after sale and your broadband service is active and will show on EE bill. No cash alternative. If not, scroll down in Watch Now until the offer appears. You might be asked to enter your Apple ID password, confirm your billing information, or add a valid payment method. It's time to update your browser You're using an old version of your internet browser, which is fine for browsing but no longer secure enough for online payments. Don't worry, updating to the latest and most secure version is quick and easy.

Update and learn more. Get better broadband speeds Upgrade to Full Fibre Mb Ultrafast speeds enable your household to do more online. Serious speed for serious gamers Gain that competitive edge while gaming online with a lag-free experience on a connection made for winners. Ultrafast download times on large files If you regularly upload, download or backup large files to cloud services then fast data transfers are essential for getting it done fast.

More households are being connected to Full Fibre each week. If Full Fibre is not yet in your area, we can upgrade you to one of our superfast fibre packages.

Our superfast fibre packages are known for delivering a strong and reliable connection. Perfect for general browsing, streaming and downloading.

Login to see what personalised offers's available in your area. Get the most out of your connection. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. One is normally enough but we can send up to two more discs to cover your home.

So you can get a better wi-fi signal from your basement office to upstairs bedroom. Hybrid broadband from BT and EE. More online security than any other big provider Discover BT Security.

Enjoy six months of BritBox on us Read more about Britbox. A whole range of benefits at no extra cost See your broadband extra. See your personalised broadband upgrade deals Log in for your deals.

Frequently asked questions. How can I find out what broadband speed I could get? What is BT fibre broadband? Can I get fibre broadband? What are download speeds and upload speeds? Your download speed is the speed at which you can download or stream things from the internet.

The minimum download speed is the lowest speed we think you should get with this package. Important information The legal stuff. BT Broadband. Stay Fast Guarantee We guarantee the speed to your hub.

We will: a. Providing the Broadband installation service to you 3. In order to provide the service: a. Who will be carrying out the installation service? When the Broadband installation service starts 5. Cancellation 8. Other things you should know Not applicable for Hubs and Wi-Fi Discs purchased outright. When you replace hubs or boxes, or leave BT, please return those items to us. If the kit is not returned, you may be liable for a charge.

Details of charging can be found on the Tariff Guide. You have a total of 60 days to return your items and which includes the time taken for us to send out a jiffy bag.

If you prefer, you may also drop your items off in an EE store see BT. Broadband Unlimited with Landline Prices and terms subject to change during the contract term. Fibre 1 with Landline Prices and terms subject to change during the contract term. Fibre 1 without Landline Prices and terms subject to change during the contract term. Fibre 2 with Landline Prices and terms subject to change during the contract term. Prices should never go up when you take out a contract.

That is the whole point of a contract, it allows both sides to see what they are paying for and budget accordingly for the duration of the contract. If one sides breaks the contract, ie demands more money, the contract should be voided and the other side should be able either walk away or renegotiate. As an example a Car Lease over 3 years gives you a fixed monthly fee over the term regardless of its a two, three or four year contract. The Company does not come back to you each year demanding more money because their costs have gone up or the vehicle is worth less because of inflation.

If BT can not project their costs over the term of a one or two year contract that is their problem not the customers. I wonder what Ofcom will have to say about BT and their the recent devious prices rise grab and unfair terms and conditions about not being able to leave without fees when they change the price of the contract.

On the basis that the relevant price terms are sufficiently prominent and transparent that the subscriber can properly be said to have agreed on an informed basis, at the point of sale, to the relevant tiered price s , Ofcom would not regard the application of the agreed price in the second period as a modification of the contract capable of meeting GC9.

Which would indicate that if the customer is warned beforehand then inflation price rises would allowed. Still wrong though and I agree a contract is a contract so there should be no price rises during the term of the contract - otherwise it is not a contract. OFCOM link here. So the paper tiger agrees with BT and has sanctioned its devious practice with a 24 month contract, what about changing prices part way through a 12 month contract.

How do I enable or disable my Hub's firewall? How do I enable or disable MAC filtering? This means no unauthorised devices can access your wireless network. Can I do a master reset on my Hub? Turn your Hub so the bottom is facing upwards Using a paperclip or pen, press and hold the Reset button for approximately 5 seconds Your Hub will restart automatically Your factory settings should be restored.

Was this answer helpful? Tell us how we can improve this article Select an option that apply: it's too long. See what speeds you can get with BT.

What is broadband? Broadband is a quick connection to everything you can do and access online. Broadband usually comes into your home via fibre or copper cables. It can also come from mobile phone networks, like our Hybrid Connect that connects you to EE. With broadband, you can get online with a wired connection by plugging in to your hub or router , and a wireless connection with wi-fi devices like smartphones, tablets and laptops.

See what broadband you can get with BT. If you're new to BT, or with us already but moving home, we'll aim to get your broadband up and running within two weeks. If you're already with us and staying on the same type of broadband at the same address, it should take one day. If you're changing the type of broadband you're on for example, from copper Broadband to superfast Fibre it should be one to two weeks. You can check your activation date and follow the status of your broadband activation by tracking your order online , or via the My BT app.

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